Build the modern 3PL with us.

Fil Delivery is a rapidly growing, best-in-class, beverage supply chain company. We specialize in warehousing, picking, and packing, and delivery of premium craft beer, wine, and spirits in Southern Ontario. Fostering an engaged and safe workplace, our employees are motivated to provide outstanding customer service. Through innovative technology, we are continuously improving the delivery experience for our clients and their customers.  

Role:

The Brokerage & Business Development Manager is a high-impact hybrid role focused on driving revenue and optimizing logistics capacity. You will be responsible for securing new business (3PL & Brokerage) while managing the operational brokerage workflow to ensure capacity meets demand. Approximately 70% of your time will be spent on business development, 20% on booking loads, and 10% on hunting for new opportunities. This position is critical to FIL Delivery’s expansion and requires a candidate who can close new deals, negotiate carrier rates, and maintain operational excellence in a fast-paced environment.

Benefits:

· Competitive salary + Commission

· Dental care

· Vision care

· Extended health care

· RRSP / DPSP Match

· Business-casual attire – comfortable yet professional

· On-site parking

· Opportunities for professional growth and development.

Key Responsibilities:

Business Development (Revenue Growth)

• Prospect & Close: Identify and secure new business opportunities within the specialty beverage, 3PL, and freight sectors.
• Pipeline Management: Build and maintain a robust pipeline of leads through structured outreach, networking, and targeted campaigns.
• Strategic Proposals: Create and present tailored logistics proposals and pricing models that demonstrate clear value to prospective clients.
• Market Intelligence: Stay ahead of craft beverage market dynamics and competitor activity to identify untapped revenue channels.

Brokerage Operations (Capacity & Execution)

• Carrier Management: Negotiate rates, secure capacity, and maintain strong relationships with third-party carriers to ensure scalable delivery solutions.
• Workflow Oversight: Oversee brokerage dispatch, documentation, and compliance to ensure 100% operational accuracy.
• Margin Optimization: Collaborate with internal teams to align buy/sell rates, ensuring brokerage operations meet profitability targets.
• Performance Tracking: Monitor KPIs (On-Time Performance, Margin, Carrier Quality) and implement improvements to optimize delivery reliability.

What we are looking for:

• 3–7 years in account management, business development, brokerage coordination, or logistics, ideally within beverage, e-commerce, or 3PL industries.
• Proven track record in client relationship management, revenue growth, and operational coordination.

Core Competencies:

• Exceptional written and verbal communication skills.
• Strong problem-solving, critical thinking, and analytical abilities.
• High emotional intelligence and ability to manage challenging client situations.
• Proactive, detail-oriented, and organized in a fast-paced environment.
• Collaborative team player capable of influencing cross-functional teams.

Technical Skills: 

• Proficiency with CRM software (Acumatica, Salesforce, or equivalent) and reporting tools (Power BI preferred).
• Experience with logistics or routing software and internal communication platforms (Slack, Microsoft Teams).
• Microsoft Office proficiency, especially Excel and PowerPoint.

Preferred (but not required): 

• Knowledge of craft beer, wine, or spirits distribution. 
• Background in supply chain, last-mile delivery, or 3PL operations.

FIL Delivery Inc. is committed to providing equal workplace opportunities and an inclusive environment for all candidates and current employees. . We support barrier-free and accessible employment practices. Should you require an accommodation (including, but not limited to, the application process or interview location) during the hiring process, please notify us if you are contacted to proceed in the recruitment process.

Use of Artificial Intelligence: We may use artificial intelligence (AI) tools to help screen, assess, or evaluate applicants for this role. These tools assist our hiring team, but all final hiring decisions are made by our hiring managers.

Fil Delivery is a rapidly growing leader in beverage supply chain solutions, specializing in the warehousing, picking, packing, and delivery of premium craft beer, wine, and spirits throughout Southern Ontario.

We are committed to fostering a safe, engaging, and supportive workplace where our employees are empowered and motivated to deliver exceptional customer experiences. By leveraging innovative technology, we continuously enhance the delivery process for our clients and their customers, setting the standard for excellence in our industry.

Join us and be part of a team that values growth, innovation, and outstanding service.

Delivery Driver Role:

The primary function of this position is to deliver premium beverage to our clients’ customers (businesses and residences across the GTA ) in accordance with the optimized routing sequence. As a customer facing position, to be successful in this role, the incumbent must have exceptional customer service skills and a drive to provide outstanding, personalized service.

Benefits:

• Dental care
• Vision care
• Extended health care
• Life insurance
• On-site parking
• Company provided uniform

What we are looking for:

• Must be 25 years of age (Required)
• 2 years of driving experience (Required) – G license, minimum
• Clean driver's abstract - minimum 2 years in Ontario (Required)
• 3 years of mid-heavy (over 4,500kgs and under 11,000kgs) driving experience
• Delivery driving experience (Preferred)
• Ability to lift 70 lbs (frequent lifting between 20-40 lbs)

Key Responsibilities:

On a daily basis, complete the following duties:

• Drive the company vehicle following all safety rules, and Ministry of Transportation laws.
• Use the route management system to complete deliveries and adhere to the optimal route schedule.
• Perform the delivery function with a focus on imparting exceptional customer service.
• Address all customer concerns in a professional and courteous manner.
• Consistently follow all delivery Standard Operating Procedures (SOPs)
• Complete pre-post trip inspection of company vehicle with provided hand-held device, in accordance with the SOP.
• Assist with loading/unloading of items to client/warehouse, using proper safe lifting technique.
• Communicate with the on-duty dispatcher any issues that will compromise delivery success.
• Immediately contact dispatcher when an incident/accident is encountered. Actively participate in accident report completion, to include pictures of the scene, vehicle damages.
• Complete and submit daily documentation.
• Return all undelivered items to the warehouse, prior to shift-end.
• Maintain excellent punctuality and attendance record.

FIL Delivery Inc. is committed to providing equal workplace opportunities and an inclusive environment for all candidates and current employees. We support barrier-free and accessible employment practices. Should you require an accommodation (including, but not limited to, the application process or interview location) during the hiring process, please notify us if you are contacted to proceed in the recruitment process.

Use of Artificial Intelligence: We may use artificial intelligence (AI) tools to help screen, assess, or evaluate applicants for this role. These tools assist our hiring team, but all final hiring decisions are made by our hiring managers.

Fil Delivery is a rapidly growing, best-in-class, beverage supply chain company. We provide end-to-end warehousing, picking, packing, and last-mile delivery of beer, wine, and spirits to retailers across the province — combining deep regulatory expertise with a proprietary analytics and delivery technology stack that gives our partners a level of visibility and operational performance that generalist logistics providers are not positioned to match.

Role:

We are seeking a Key Account Manager, Retail to own and grow FIL Delivery's relationships with large retail banner accounts in the convenience and grocery channels — including Circle K and comparable multi-store chains. This is a proactive, commercially driven role with full end-to-end account ownership and meaningful visibility into the growth of the business.

The successful candidate will run named banner accounts from the ground up: building joint business plans, driving distribution and volume growth, and using FIL's store-level analytics to lead performance reviews with buyers and category teams. Critically, this person will also serve as the internal voice of their accounts — translating FIL's operational and data capabilities into commercial wins and feeding market signals back into our operations, technology, and commercial planning.

We are looking for a candidate with a CPG or retail key-account profile who is equally comfortable across a banner head office, a regional operations team, and the broader store network — someone who brings commercial rigour, analytical confidence, and the relationship depth to be a genuine partner to the buyers and category managers they work with.

(On-site Role : 2727 Meadowpine Blvd, Mississauga, ON L5N 0E1)

Benefits:

· Competitive base salary ($85,000 – $95,000 CAD) with performance-based bonus tied to account growth and new business

· Dental care

· Vision care

· Extended health care

· RRSP / DPSP Match

· Company events

· Casual Dress

· On-site parking

Key Responsibilities:

Banner account ownership

• Serve as the commercial owner for assigned retail banner accounts, with full accountability for the relationship from head office through to the store network
• Build and maintain senior-level relationships with buyers, category managers, and operations leads at banner head offices
• Manage each account across its full multi-store footprint, ensuring consistent service delivery and proactive relationship management at every level

Joint business planning & growth

• Develop and execute joint business plans with each banner, anchored to their strategic growth priorities and aligned to FIL's service capabilities
• Identify and close opportunities to expand distribution, volume, and the overall scope of FIL's program within existing accounts
• Build and manage a structured commercial narrative for each account, tracking progress against shared objectives through regular business reviews

Performance management & analytics

• Use FIL's store-level segmentation and delivery-performance analytics to monitor account health, assess execution quality, and identify growth levers
• Lead regular business reviews with banner stakeholders, coming prepared with data-driven insights and a clear, actionable point of view
• Translate performance data into specific recommendations that create measurable value for both the banner partner and FIL

Retail execution at scale

• Coordinate closely with Operations, Fleet, and Customer Experience teams to ensure consistent, high-quality delivery execution across large, multi-store accounts
• Lead proactive exception management — identifying and resolving recurring execution issues at the root cause rather than triaging them individually
• Act as the escalation point for account-level service issues, ensuring timely resolution and clear communication back to the banner

Channel & regulatory advisory

• Maintain working fluency in Ontario's beverage-alcohol channel rules, including the LCBO wholesale framework, AGCO licensing and compliance requirements, and convenience and grocery channel eligibility criteria
• Advise banner partners on regulatory considerations relevant to their programs, positioning FIL as a knowledgeable and trusted category partner

Cross-functional alignment

• Act as the internal voice of the banner — feeding account requirements, customer feedback, and market signals back into FIL's operations, technology roadmap, and commercial planning
• Collaborate effectively across internal functions without direct authority, building credibility through insight, follow-through, and consistent results

What we are looking for:

• 3–5+ years in CPG sales, key account management, or category and trade marketing, ideally with direct experience calling on or working within national or regional retail banners in convenience, grocery, mass, or beverage-alcohol
• A demonstrated track record of owning named retail accounts and delivering sustained distribution and volume growth through structured joint business planning
• Experience navigating complex, multi-stakeholder banner organizations — building relationships across buying, category, and operations functions simultaneously

FIL Delivery Inc. is committed to providing equal workplace opportunities and an inclusive environment for all candidates and current employees. We support barrier-free and accessible employment practices. Should you require an accommodation (including, but not limited to, the application process or interview location) during the hiring process, please notify us if you are contacted to proceed in the recruitment process.

Use of Artificial Intelligence: We may use artificial intelligence (AI) tools to help screen, assess, or evaluate applicants for this role. These tools assist our hiring team, but all final hiring decisions are made by our hiring managers.

Fil Delivery is a rapidly growing leader in beverage supply chain solutions, specializing in the warehousing, picking, packing, and delivery of premium craft beer, wine, and spirits throughout Southern Ontario.

We are committed to fostering a safe, engaging, and supportive workplace where our employees are empowered and motivated to deliver exceptional customer experiences. By leveraging innovative technology, we continuously enhance the delivery process for our clients and their customers, setting the standard for excellence in our industry.

Join us and be part of a team that values growth, innovation, and outstanding service.

Benefits:

• Dental care
• Vision care
• Extended health care
• Life insurance
• On-site parking
• Company provided uniform

Role :

The primary function of this position is to deliver premium beverage to our clients’ customers (businesses and residences across the GTA and Niagara Regions) in accordance with the optimized routing sequence. As a customer facing position, to be successful in this role, the incumbent must have exceptional customer service skills and a drive to provide outstanding, personalized service.

What we are looking for:

• Must be 25 years of age (Required)
• Minimum 3 years of experience driving a Straight Truck / Heavy Vehicle (Required)
• Letter of experience from employer (Required)
• Letter of experience from insurer (Required)
• Clean driver's abstract - minimum 2 years in Ontario (Required)
• Delivery driving experience (Preferred)
• Ability to lift 70 lbs (frequent lifting between 20-40 lbs)

Key Responsibilities:

On a daily basis, complete the following duties:

• Drive the company vehicle ( Straight Truck) following all safety rules, and Ministry of Transportation laws.
• Perform deliveries direct to customer locations, including businesses and residences, in accordance with the assigned route.
• Use the route management system to complete deliveries and adhere to the optimal route schedule.
• Perform the delivery function with a focus on imparting exceptional customer service.
• Address all customer concerns in a professional and courteous manner.
• Consistently follow all delivery Standard Operating Procedures (SOPs)
• Complete pre-post trip inspection of company vehicle with provided hand-held device, in accordance with the SOP.
• Maintain adherence to Electronic Logging Device (ELD/e-logs) requirements and manual Hours of Service (HOS) logs, as required.
• Assist with loading/unloading of items to client/warehouse, using proper safe lifting technique.
• Communicate with the on-duty dispatcher any issues that will compromise delivery success.
• Immediately contact dispatcher when an incident/accident is encountered. Actively participate in accident report completion, to include pictures of the scene, vehicle damages.
• Complete and submit daily documentation.
• Return all undelivered items to the warehouse, prior to shift-end.
• Maintain excellent punctuality and attendance record.
• Note: Drivers may be required to drive other vehicle sizes/types as business needs require, such as sprinter vans.

FIL Delivery Inc. is committed to providing equal workplace opportunities and an inclusive environment for all candidates and current employees. We support barrier-free and accessible employment practices. Should you require an accommodation (including, but not limited to, the application process or interview location) during the hiring process, please notify us if you are contacted to proceed in the recruitment process.

Use of Artificial Intelligence: We may use artificial intelligence (AI) tools to help screen, assess, or evaluate applicants for this role. These tools assist our hiring team, but all final hiring decisions are made by our hiring managers.