Can I track delivery status in real time?
Yes, live tracking links are provided for all deliveries.
Can my customer track their orders?
Yes, an email will be sent to the recipient with their tracking link. On delivery day, we send a text with their 2-hour delivery window and another 20-minutes before delivery where the recipient can watch our truck in real time.
Do you provide proof of delivery?
Yes, a POD will be provided in the tracking link and will be maintained there for 7 days.
What are your customer service hours?
Our customer service team is online to assist you and your customers by email or phone from 9am-6pm Monday to Saturday.
Can you delivery to restaurants with specific time windows?
Yes, we maintain a database of thousands of restaurants and their required delivery windows.
How do I submit orders?
We accept orders via email PDF or Excel Template